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H.I.Guitars, Inc. is Vintage Fender Stratocaster specialized shop

E-Mail: higuitars@aol.com

Show Room 'Strato-Crazy' located in Tokyo, Japan

見出しTrade-In Policy

When you purchase the Vintage Stratocaster from the H.I.Guitars, Inc., we are happy to requests for a trade-in and/or an upgrading of the Vintage Stratocaster which you currently possess.

<Target Stratocasters for the Trade-In are>

*The items which you can trade-in are limited to the Vintage Fender Stratocasters
 ・Manufactured from 1954 to 1981 Stratocasters.
 ・Welcome to the Refinished and/or the some parts changed Player's Stratocasters

*The current Fender USA-made and/or the Custom Shop-made Stratocasters are not applicable for this service.

*And so, the parts and cases and other accessories of the Vintage Fender Stratocasters are not applicable for trade-in.



<Trade-in dealing Process>

1) At first, please send us the E-Mail, titled 'Tread-In'.
When you are sending the E-Mail, please attchh the digital photos of your guitar which clearly show the current condition of it and provide us the following the specifications (whatever you know).

The Specificatiobs we want know are:

 ・The year of manufactured, color and the condition of the guitar.
 ・Whether you have refreted, and/or replaced nut and other parts.
 ・A date of the neck and Body, Pots and Pickups date cord, and serial number.
 ・Presence of the case and other accessories.

2) After checking the specifications and photos which you send us by E-Mail, we will give you an esitimated trade-in price and the condition of the deal.

 ・Is is possible that we may not accept your offer in various reasons, such as the condition of item you want to trade-in.
 ・It is possible that we may ask you to send us the additional information and/or digital photos.

3) When we reach an agreement with the conditions of the trade-in, you need to send us the guitar which you want to trade-in.

 ・You are possible for the shipping fees.
 ・Please clearly state 'Trade-In' on the shipping invoice.

4) As soon as we recieve your guitar, we will inspect it. And them, we will send you the detailed result by the E-Mail.

 ・If these is no problem witg the guitar you sent us, we willask you to rimit additinal money to us according to the conditions we have agree in advance.
 ・As soon we confirm the deposit of the additinal payment, we will ship the guitar to you on the next business day. (we cover the shipping charge).
 ・If you are not safisfied with the guitar, please contact us within 2 days (48 hours) of the delivery.
  We will cancel your order by following our 'Retuen and Refounds Policy'.
 ・If you want to cancel the deal, please return the items which we sent you (you are responsible for the shipping fees)
 ・At the time of shipping, please state 'Return and Refound Item' on the shipping invoice.
 ・Until all deals will be closed, we will store the trade-in item that you sent us in advance with a great care. So please feel easy about it.

5) As soon as we recieve the returned item, we will conduct the inspection.

 ・And after we confirm to condition of returned item is the same as the condition of it at the time of shipping, we will return you the trade-in guitar to you. We will cover the shipping fees.
 (If you wish for and if the price reaches an agreement, it is possible for you to sale the guitar which you wanted to trade-in.)

6) When you reieve the guitar, please check it.

 ・As soon as you confirm these is no problem, please cintactus, and then we will deposit the differences you have paid in advance to the appointed bank account on the next business day.
 ・Since you are responsible to pay the shipping fee at the time of returning the item, we cover the fees for the remittance.
 ・We refund you in the same currency (Japanese yen or US$) as you remit us.
  Aforegin exchange profit and an exchange loss whitch may occur later on are out of the scope of our guarantee.

To begin with, please feel free to contact us.



shop info店舗情報

H.I.Guitars, Inc.

E-Mail: higuitars@aol.com

<Show room>
'Strato-Crazy'

No.1 Furukawa Building B1
3-8-6, Kabda Kajicho,
Chiyoda-Ku, Tokyo, 101-0045,
Japan

Phone. +81-3-3257-7117
Fax. +81-3-3257-7117

<Business Hours>
Wedensday to Friday
        15:00〜19:00
Saturday & Sunday
        13:00〜19:00
Monday & Tuesday: Close