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H.I.Guitars, Inc. is Vintage Fender Stratocaster spcialized shop

E-Mail: higuitars@aol.com

Show Room 'Strato-Ctrazy' located in Tokyo, Japan

TitleShop Policy

Introduction

The H.I.Guitars, Inc. is the only one specialized shop where handle the vintage Fender Stratocasters in the world.

Since 2002, the H.I.Guitar, Inc. has been doing a business based on the principle, 'Making the customer satisfies', which comes from twenty-yaer of business and sales experiences of the owner, Key.
And we are pround to say that we have been recieiving high reputations from customers in all over the world.

It's seems that the markets of the Vintage guitars, including the Vintage Stratocasters, have been expanding on a global scales and have established.

On the other hand, it is true that gaining the Vintage Stratocasters in reasonable price become difficult. If you pay the high price for Stratocaster of your dream, it should be in a perfect!! That is why all staffs at the H.I.Guitar, Inc. consider the most important task of us is to help making the customer's dreams come true.

We want our customers to satisfy with our sales items, so all inventories are selected items whitch pass the trough wxaminations at the stage of purchasing and are modulated and re-set to reach the stage of perfection by the specialist. It means that all invoices should satisfy you.

Nowdays, the customer is the one to choose the shop. And the H.I.Guitars, Inc. really hopes that tht Vintage Stratocaster you choose is one of our inventories. So we have been devoting ourselves to meet the customers' expectationsevery day.

If you have any inquires and/or requests, please feel free to contact us. We are looking forward hear from you.

                 
Hiroki 'KEY' Iwai, the owner of the H.I.Guitars, Inc.,

                   
                 
Last Update:2017.10.10


<Inventory Policy>

The Principle of the H.I.Guitars, Inc., is that we only handle the guitars whitch pass the thoroughly examination conducted by the owner, Key, and satisfy us.

*Before putting on the market, all guitars are thoroughly examined and are set and are reajust by our specialized repair staff.

*All inventories have our original control stock numbers (e.g., VG-1810), so when you contact us by an E-mail and/or a phone, please tell us the year of manufacture, the color and also its contral stock number.

*Tounderstand the specific characterristics of the guitar, we set the tremolo bridgr firmly to the body. After purchasing the guitar, if you wish to have a floating setting, we would happy to readjust it in free.

*At the time of an adjustment, we use a 'D'Addario String', and string height is set as low as possible according to the condition of each guitar.
 The gage we use are:
 Strat: 0.10〜0.46 gages made in 1954 to 1968 period.
 Strat: 0.09〜0.42 gages made after 1968 period.

*If the tremolo arm and/or the tremolo backplate are missing at the time of receiving, we attched the replacement parts at the time of setting.

*We provide detailed explanations and various pictures of each guitar based on the result of the examinations conducted at the arriving and the setting.
If you have further questions and/or requests for additional pictures, please contact us by E-mail. We are happy to respond you as much as possible.
Also, if you will visit our show room 'Strato-Crazy' and you are interested in the inside of each guitar, please request to the staffs, we prepair inside photos of all our inventories and you can check the pictures of them.

*Since the tone character of the guitaris hard to explaine and also it is influenced by the individual'ssenses, we don't describe it on our websight. If you askus by the E-Mail and/or the phone, we are happy to explaine the tone character as much as possible.

*The sign, 'Consignment', above on our stock listmeans it is the 'Consignment items from sale'. All items, no matter consignment items or regular purchasing items, go through the same processes of the recieiving inspections, the setting and the readjustment. So even the sign said, 'Consignment', please consider it as the same as regular inventories.

<The Online Shopping Policy>


*All inventories will be shipped to any countries and regions in the world

*We take Japanese Yen (JPN) and/or US dollors (US$)

*We set the price based on Japanese Yen (JPN)

*When you ask us the price in the US$, we are happy to convert Japanese Yen to US$ accourding to the excahnge rate of that day.

*The exchange rate changes every day. So please understand that thr orice of the same guitar in US$ could be defferent in various timings.

*Once we tell you the price in US$, the price will not change that the price will not chamge until the settlement.
For Your Tip: If you currency of your coun, we suggest you to pay in Japanese Yen.
Considering two charges for exchanging currency from your currency to US$ and then to Japanese Yen, it is more practical.

*The shipping and handling charge are not including in all prices.

*Payments for a purchase can be made via bank wire transfer and/or a Cashier's Check.
・The purchaser is liable for any fees for the bank ire transfer and/or the Cashier's Check.
・If you use the Cashier's Check, the item will be shipped after the settlement of the check.
(Usealy it will take about ten days to two weeks)
・We do not accept the credit card and/or a parsonal check.
・Some books and parts can be paid by the PayPal.
(We no not accept PayPal payment for any guitars...only accept bank wire transfer)

*When you express your wills to purchase, we will hold the competent item.
・Please take the necessary steps of the bank wire transfer and/or the Cashier's Check in a week.
・If we cannot confirm the remittance from you after then days, we cancel the HOLD.
・Basically we don't hold the item even if you make a down payment.

*We take all possible measures to ensure the sales items, however, if you are not satisfied with it and if you want to returnit, please contact us within 48 hours of the products delivery. We would happy to return and refund in no matter what reasons.

<A Show Room, 'Strato-Crazy' Sales Policy>



*All products price are listed in Japanese Yen (JPN).
・All products price not including 8% Japanese consumption tax.
・The 'Strato-Crazy' is not the Duty Free Shop, so any foreign customers are liable for consumption tax when you are purchasing the item at the shop.
・We require 8% additinal Japanese consumption tax for each our product price.
・We only accept Japanese Yen (JPN) when you purchase at the shop.
・If you wish to pay in US$, please ask in advance before you visit to the shop.

*Payment can be made by Japanese Yen (JPN) and/or with credit cards (VISA and Master Card)
・If you pay with the credit card, we add 7% charge to total purchase prices.

*Becaouse of the limited space at the shop, we cannot display all inventories which appear on our websight. So if you cannot find the one you are looking for, please feel free to ask the staff.

*We prepare the pictures which show the inside of each guitar, so please ask the staff if you want to look them up.

*If you come to the shop and if you pay 10,000 Japanese Yen as a deposit, it is possible for you to HOLD one guitar.
・If you cancel the HOLD within a week of making the deposit, we will refund the desposit.
・We will NOT refund the deposit in case that we cannot confirm the settlement and/od if you cancel the HOLD after one week.
・If you change from the HOLD item to the other item after one week, we can NOT refund the despsit either.
・We can NOT extend the HOLD period after week.

*Please understand that playing the guitar at a checking noom is only for checking the tone before purchasing it. We wan't be able to accept any casual request, such as 'I want to hear the tone and/or 'I just want to play'.

*If you break the Tremolo Armand/or gamege the switch and other parts while checking the guitar, we will ask you to purchase the competent guitar, so please handle with the great care.

*After purchasing of the guitar, we would happy to respond to your request, such as a packing for check-in the flight, the packing and shipping by accompanied baggage and issuing the invoice. So lpease ask the staff first.

*In case you purchase the guitar at the shop, we won't take any request of returns and refunds.
Also, at the time of purchasing, we will give you the detailedexplanations, including the specifications, of the guitar you purchase. If these are any problems which are caused by the improper explanations we provide you, we would happy to respond with sincerity.


<Returns and Refund Policy>


*If you are not safisfied with the item which you purchased through the online, please contact us within 48 hours of the product delivery. Whatever the reasons are, we will refound you.

*First of all, please contact us by the E-mail and/od by the phone and state you want to return the item you purchased.

*Please repack the purchased item with the same packing materials which are used the time of delicery, and send it back to US. The items will be returned at your expense. Please clear state 'Return and Refund Item' on the shipping invoice. In a guitar case, Please include the note which states the followinf information regarding the wire transfer.
 These information are:
 ・The name of a bank and branch,
 ・A bank address and pnone number of the branch,
 ・A bank ABA routing number,
 ・Your bank accou nt number and name of the account
 ・Your address and phone number

*As soon as we recieve the return item, we will conduct the inspection. After we confirm the condition of the item is the same as the condition of it prior to the shipping, we will refound to the designated bank account.

*The product price is an object of refund, and the shipping fees at the purchasing will NOT be refound.

*Since you are responsibile to pay the shipping fees at the time of return of item, we will cover the fees for the refund the bank wire transfer.

*We refund you in the same currency (Japanese Yen or US$) that you have remitted us.
A foreign exchange profit and an exchange loss which may occur later on are the scope of our guarantee.

*If we determine the condition of the returned item is different from the condition of the one at the time of shipping, we cannot comply with return and refund, So please handle with great cares.

<Buying Policy>

The H.I.Guitars, Inc. is always looking for a Vintage Fender Stratocastet and parts, Cases and other accessories of Vintage Fender Stratocaster. If you want to sale your owned items, please feel free to contact us.

*Items We want to purchases are:

・Fender Stratocaster which are manufactured in 1954 to 1981.

We are looking for refinished items, the player's items whose parts have changed, and the collector(s pieces in 100% original and/or in the Near-Mint and Mint conditions.
Especially, the item with the original Custom Color, the items in 100% original Mint condition, and the rare spec items, which touch a heart of owner, Key, will be assessed in high price.

・Original parts and cases of the Fender Stratocaster which are in 1954 to 1981

・Original goods of the Fender and accessories of the Fender Stratocaster which are manufactured in 1954 to 1981.
Also, we are lokking for an instraction manual for the Stratocaster, a tag, a bridge cover, an original strap, a cross, a cord, tools and more.

WANTED: Top Cash Paid!!

Now H.I.Guitars, Inc. seeking following Vintage Fender Stratocasters for owner, Key's parsonal collection and 'Strato-Crazy' shop collection.
We guarantee 'Top Cash Paid'
Please make an offer, any time!!

*50s original Custom Color Stratocaster.

*55, and 56 original "BLOND" Stratocaster for "White Burst" color

*Early '54 Sunburst Stratocaster (With Short skirt knobs, Football Switch Tip and Formfit Case)

*Pre-CBS original Custom Color Stratocaster.
 ・Sherwood Green Metallic (1959 to 1965)
 ・Surf Green (1959 to 1965)
 ・Sonic Blue (1959 to 1964 Spaghetti logo)
 ・Lake Plaic Blur (1959 to 1962 Slab Rose neck, and '62 Round Rose neck)
 ・Shorline Gold Metallic (1959 to 1962 Slab Rose neck, and '62 Round Rose neck)
 ・Inca Silver Metallic (1959 to 1964 Spaghetti logo)
 ・Fire Mist Gold (1965 Small headstock)
 ・Fire Mist Silver (1965 Small headstock)
 ・Ice Blue Metallic (1965 Small headstock)



*In case you want to sall the Vintage Stratocaster
Please send us the E-mail, titled 'Asking Price'.
When you are sending the E-mail, please attched the picture which clearly show the condition of the guitar and also the following the specifications (as much as possible).
Those specifications we want you to send are:

 ・The year of manufacture, Color, and the condition of the guitar

 ・Whether you have refreted, replaced a nut and/or other parts.

 ・The date of Neck, a body, Pots, and Pickups and Serial number.

 ・Presence of the case and other accessories.
 
 ・Your asking price and/or your best price

*In case you want to sall a parts, a case and other accessories
Please send us the E-Mail, titled 'Asking Price' and describe the detailed specifications of items you want to sall and attach several disital photos which clearly show the condition of it. And please let us know your asking price and/or your best price.

*1st Step for the deals
・We can pay you in Japanese Yen, US Dollor, Euro and GBP, so please feel free to ask us.

・We will contacty you after checking the specifications and attched photos which you send us by the E-mail.

・There is a possibility that we may not able to accept your offer.

・And also, we may ask you to provide us the additinal information and/or photos.

・We will discuss about the price!!

*Second Step for the deals
When we reach an agreement with the purchasing prices and the conditions of the deal, we will ask you to send us the guitar and/or parts you want to sall by the Fedex Frifgt Collect.

・In case it is the first deal with us, it is necessary for you to send us the item that you want to sell first.
We will cover the shipping fees.
From the second deal, we are happy to discuss with you the condition of the deal, such as pay first and/or a half and half payment.

・In case of a big deal, we may consider visiting to contact a face to face business and/or cash on delivery.

・It is the minimum requirements for the deal that you have to respond in the same way as our 'Online Shopping Policy' in case we don't accept the item which send us after inspecting the actual item.
It means that when we contact you and tell you that we cannot accept your offer within 48 hoursof the product recieve, you are required to agree with returning and refundind whatever the reasons are.
(When we will require you the rreturn and refund, we will cover the shipping fees for returning the item.)

・As soon as we recieve the item, we will conduct the insection.
And if there is no problem, we will desosit the promised price to the appointed bank account on next business day.

・If the item you sent us dosen't meet our standerds after the inspection, we will contact you right after the product delivery, and we will ship it back to you on next business day.

・Please understand that if we will find the problems during the inspection, it is possible that we need to renegotiate with you about the purchasing price.

To beging with, please feel free to contact us.


<A Traed-In Policy>

When you purchase the Vintage Stratocaster from the H.I.Guitars, Inc., we are happy to meet your requests for a trade-in and/or an upgrading of the Vintage Stratovcaster witch you currently possess.

*Terget Stratocasters For the Trade-in are
The items which you acn trade-in are limited to the Vintage Fender Stratocaster which were manufactured in 1954 to 1981.
The current Fender USA-made and/or Custom Shop-made, Fender Mexico-made Stratocasters are not applicable for this service.
And also, the parts, casesand the other accessories of the Vintage Fender Stratocasters are NOT applicable for trade-in, and the other vintage guitars too.

At the first, please send us the E-mailm, titled 'Trade-in Offer'.
When you sending the E-mail, please attch the digital photos whitch clearly show the current condition of it and provide us the following the specifications (whatever you know).
Those specifications we want to know are:

 ・The year of manumactured, color and the condition of the guitar.

 ・Whether you have refreted replaced nut and/or other parts.

 ・A date of the neck, a body, pots, and pickups and serial number.

 ・Presence of the case and other accessories.

*After checking the specifications and photos which you send us by E-mail, we will give you as estimate trade-in price and condition of the deal.

 ・It is possible that we may not accept your offer in various reasons, such as the condition of the item you want to trade-in.

 ・It is possiblethat we may ask you to send us the additional imformation and/or digital photos.

*When we reach an agreement with the conditions of the trade-in, you need send us thr guitar which you want to trade-in.

 ・You are responsible for shipping fees.

 ・Please clearly state 'Trade-in item' on the shipping invoice.

*As sson as we recieve the guitar, we will inspect it. And then, we will send you the detailed result bt the E-mail.

 ・If theere is no problem with the guitar you sent us, we will ask you remit additional money to us according to the conditions we have agree in advance. As soon we confirm the deposit of the additional payme nt, we will ship the guitar to you on the next business day. (We cover the shipping charge).

 ・If you are not satisfied with the guitar, please contact us within 2 days (48 hours) of the delivery.
We will cancel your order by following our 'Return and Refund Policy'.

 ・If you want to cancel the deal, please return the itemswhich we sent you (You are responsible for the breturn shipping fees)

 ・At the time of shipping, please state 'Return and Refund Item' on the shipping invoice.

 ・Until all deals will be closed, we will store the trade-in item that you sent us in advance with a great care. So feel free about it.

*As soon as recieve the returned item, we will conduct the inspection. And after we confirm the cdondition of the returned item is the same as the condition of it at the time od shiiing, we will return you the trade-in guitar to you. (We will cover the shipping fees)
(If you wish for and if the price reaches an agreement, it is possible for you to sall the guitar which you wanted to trade-in)

*When you recieve the guitar, please check it, As soon as you confirm there is no problem, pleasecontact us, and then we will deposit the differences you have paid in advance to the appointed bank wire account on next business day.
 ・We cover the fees for the remittance.

 ・We refund you in the same curre3ncy (JapanesebYen or US$) as you remit us.
  A foreigen exchange profit and an exchange loss which may occur later on are out bof the scope of our guarantee.

To begin with, please feel free to contact us.


 



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shop info店舗情報

H.I.Guitars, Inc.

E-Mail: higuitars@aol.com

<Show Room>
Strato-Crazy

No.1 Furukawa Bilding
3-8-6, Kanda Kajicho,
Chiyoda-Ku, Tokyo, 101-0045,
Japan

Phone. +81-3-3257-7117
Fax. +81-3-325-7117

<Business Hours>
Wedensday to Friday
        15:00〜19:00
Saturday & Sunday
        13:00〜19:00
Monday & Tuesday: Close